Shipping Options
Order Processing and Rapid Shipping
We commit to dispatching orders within 2 to 5 business days after payment confirmation, except on holidays or as otherwise specified. For customized, delayed delivery, and special orders, the shipping time may be extended.
Shipping Services and Options
Free Shipping (E-Packet/China Post Air Mail): Available for most countries and regions, with an estimated delivery time of 15 to 50 days.
Expedited Shipping Options (additional fees apply):
- FedEx: Estimated delivery within 7-12 days.
- DHL: Estimated delivery within 7-12 days.
- EMS (Express Mail Service): Estimated delivery within 15-30 days.
Order Tracking
After shipment, we will send you a tracking link and number via email. You can track your order on the 17track website. Please be patient if tracking information is not immediately updated, as courier companies may take some time to upload tracking details.
Shipping Range and Restrictions
Our shipping services cover multiple countries and regions. Please check our shipping information to confirm if we can deliver to your address. An actual delivery address is required as DHL or FedEx do not deliver to P.O. Box addresses.
Customs, Duties, and Additional Charges
Import duties, taxes, and other charges are not included in the item price and are the buyer’s responsibility. We advise customers to consult with local customs authorities about potential additional costs before making a purchase.
Return Policy
If you need to return an item, please contact us beforehand to discuss the estimated return shipping charges.
Order Issue Resolution
If your order includes missing, incorrect, or defective items, please contact us immediately. We strive to correct your order efficiently and may reship a new item at no extra cost if necessary.